What is Revenue Collection? Revenue collection in general terms relates to a government agency’s actions to collect outstanding financial obligations from the public. Revenue may come from a variety of sources such as taxes, license fees, fines or use of state facilities. Revenue collection is also the general and broad collection of revenue for debts owed or owed revenue by persons or businesses.

Why is revenue collection important? All governments need to have effective revenue collection strategies in place to make sure sufficient cash is made available to pay operational costs. It is a best practice to review all points of revenue collection as well as to have policies and ordinances in place annually.

This Zoe Course will empower participants on general collection of revenue for debts owed or owed revenue by persons or businesses. This will also cover topics on revenue collection like the assessment of billing of taxes and other revenues, accounting, internal controls and auditing, collecting and processing taxes, other revenues and enforcement of revenue collections. Learn the principles employed to boost staff morale and encourage taxpayer participation.